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Quality Media Resources, QMR, produces training videos on HR topics including sexual harassment, general workplace harassment, diversity, conflict management, dialogue, customer service, legal issues, ethics, legal and appropriate use of e-mail, leadership, management skills, dialogue, communication, coaching, mentoring, providing performance feedback, hiring, change management, the ADA, termination, and many other human resources training topics. QMR also distributes HR related CDs and online learning programs on sexual harassment, workplace harassment, legal compliance and other human resource issues.


 

You Can STOP Harassment in Training Media Review

You Can STOP Harassment, video, 1999, (2 tapes), Quality Media Resources (800-800-5129, fax 206-462-7087, www.qmr.com). Other material: facilitator's guide, handouts.

All of us have been hit by the wave of media attention given to cases of sexual harassment. Our newspapers, magazines, and the television airwaves are filled with high-profile cases. Businesses are fined millions and high-level executives are threatened with loss of employment. However, as usual, there's more to the story of harassment than the headlines indicate, and the cases are not always in someone else's backyard.

As Robert Rosell of Quality Media Resources says, "Inappropriate behavior at work goes far beyond issues of gender. Harassment is a complex issue, built as much around power and personality as around the racial, gender, ethnic, and other characteristics that distinguish us from each other. It is also far too pervasive." You Can Stop Harassment offers an expanded look at the types of harassment in the workplace and provides some simple preventive actions.

The first video, Taking Responsibility, is targeted at employees. It takes us through a series of vignettes illustrating examples of harassment, its impact on the victim, and the potential effect on the organization. A diverse group of experts responds to the situation from both legal and cultural perspectives and provides suggestions leading to a replay of each scenario. Next the video helps us explore the roles of the offender, offended, and observer and the proactive roles they can take to stop harassment. The video wisely reminds us that harassment is defined by the victim and may not be intended by the offender but is nonetheless inappropriate in the workplace.

Managers should view both Taking Responsibility and The Responsible Leader, the second video in the set. The latter utilizes the same format-vignette followed by discussion-but is concerned with the manager's role in creating a safe work environment through awareness, role modeling, communication, investigation, and enforcement.

Overall, the video quality is good, with a well-paced mix of scenarios, interviews, and simply illustrated action steps. The only time I found my attention wandering was during the numerous cuts to different experts. Even though the experts are highly diverse and do a great job of capturing the important points from the scenarios, their responses, at times, are a bit redundant. However, the repetition might actually be helpful with a group new to the subject.

A facilitator's guide, including handouts, offers several options for presentation of the materials. Options range from self-study to a mini-session or half-day facilitator-led workshop. Easy-to-use supporting materials provide thought-provoking exercises and scenarios, simple models for giving and receiving feedback, a well-written guide to investigations, and legal definitions of harassment.

Recommendation
This training package clearly meets its objective of helping both employees and managers understand the impact of workplace harassment and their role in stopping it. With the handy facilitator's guide, it's a good tool for an introductory session that reminds participants that harassment isn't just about gender.

You Can Stop Harassment

Holds viewer interest 3
Acting/Presenting 3
Diversity 31/2
Production quality 3
Value of content 3
Instructional value 31/2
Value for the money 31/2
Overall rating 3

Jan Hayes (jan.hayes@hurricaneisland.org) is the Human Resources Director for the Hurricane Island Outward Bound School in Rockland, ME.

This review is reprinted from Training Media Review, an online and print publication offering peer evaluations of media-based training and tips and tools on training. Visit our website at www.tmreview.com. Copyright © 2000 TMR Publications. Reprinted by permission.
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